LOAN STORE OPENING HOURS (TERM TIME AND ASSESSMENT PERIODS ONLY)

Hours will change during holidays, or due to staff shortages and/or special circumstances.

NB: Occasionally store hours differ, and this is reflected in SISO’s available booking hours. Please collect your equipment at the arranged time.

SEMESTER 1

MONDAYS
10:00–12:00 & 15:00–16:30

TUESDAY–FRIDAY
10:00–12:00 & 13:00–16:30

IMPORTANT NOTES

Staff are only available during the hours above. Please respect this:

• Do not arrive at 11:50 or 16:20 asking for kit.
• If you arrive at 12:01 or 16:31, no one will be present.
• Ignoring this may affect your Loan Store privileges.

LOCATION

The Loan Store is located at:

King’s Building, Level 6 – Room KIN 622

BOOKING PROCESS – SISO

Search and book using SISO’s comprehensive, categorised list of all available equipment.

You can access it here:
https://filmstudies.siso.co/

Log in using your KCL credentials.

If you’re eligible to use the Loan Store, you will already have been added as a user to the system.

For further information regarding SISO use, please see the SISO User Guide (video and text) found on Keats.

If you have any issues, please pop in and ask and/or contact us:
filmstore@kcl.ac.uk

COURSE-RELATED ACTIVITY ONLY

Equipment from the Loan Store may only be borrowed for activities directly related to your coursework (e.g. practical modules, dissertation projects).

We cannot provide equipment for:

• Personal projects
• Extracurricular activities
• External groups (e.g. Film Society)
• Shoots outside of the UK

This policy ensures fair access for all users, protects our equipment and means that we’re insured.

When requesting equipment, you must provide the project/module name in the booking form. Loan Store staff will verify this.

COMMUNICATION

All Loan Store queries must go through our central email:

filmstore@kcl.ac.uk

• Do not email staff individually. Messages about equipment, SISO, or Smarthub sent to personal accounts will not be processed.
• We’re happy to answer questions, but technical responses may take time during busy periods. For simple issues, please pop in and ask or check online resources first.

COLLECTION & RETURNS PROCESS

When collecting and returning equipment, you must inspect it with Loan Store staff. This ensures:

• You have all the items you need.
• Equipment is returned complete and available for others.
• Any issues are logged immediately.

LOAN STORE PRIVILEGES

The system is automated. Breaches will affect your access:

• Two late returns = 4-week ban.
• Negligent damage = ban from the system.

Both may impact your course progression and/or graduation eligibility.

If you experience genuine issues with returns or malfunctioning equipment, contact us as soon as possible.

ADDITIONAL GUIDELINES

• Latest collection/return time: 15 minutes before closing. Plan ahead for data transfer (e.g. from SD cards).
• Media Cards (SD/CFAST etc.): Must be cleared and returned with the kit. Back up your footage before returning.
• Delays or issues: Email filmstore@kcl.ac.uk immediately.
• Short-notice requests: Equipment availability is not guaranteed. Book well in advance.
• No handovers between students: All kit must be returned to the store and re-issued properly to the NAMED person on the booking.
• You must list all members of your group when booking equipment. The person who is booking the equipment is responsible for all equipment.
• Late returns: All late/missing/damaged items are recorded. Repeated issues = loss of privileges.
• Loans are limited on SISO. Please contact the Loan Store / speak to staff to enquire about any required exceptions.

LOAN LIMITS

• Maximum loan period: 72 hours (3 days).
• Bookings must be made at least 2 hours in advance.
• Bookings can be made up to 3 weeks in advance.

SHARED RESPONSIBILITY

The Loan Store is a shared resource. Please:

• Look after equipment carefully.
• Plan efficient use (shorter, well-organised bookings).
• Return kit on time for the benefit of classmates.

We welcome your feedback as we continue improving the system.